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Returns & Exchanges
At MOIRA BEAUTY, we want you to be completely satisfied with your purchase. If you are not happy with your order, we accept returns on unused or gently used products within 30 days of delivery.
1
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to start the return or exchange process.
2
Prepare the Package
Securely pack the items in their original packaging and include the provided RMA slip to ensure faster processing.
3
Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location.
4
Receive Your Refund
Once our warehouse inspects the returned items, your refund will be issued to the original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing